Privacy Policy
Introduction
We take your privacy protection very seriously. This Privacy Policy explains how we collect, use, disclose, process, and protect the information you provide to us when using our products and services.
Please read and understand this Privacy Policy carefully before using our products and services. If you have any questions about this policy, please contact our customer service team.
Information Collection
We may collect the following types of information:
- Personal Identity Information: Including but not limited to name, phone number, email address, date of birth, etc.
- Transaction Information: Including order history, payment information, shipping address, etc.
- Device Information: Including device model, operating system version, browser type, IP address, etc.
- Location Information: With your authorization, we may collect your location information.
- Log Information: Including search queries, browsing history, etc., when you use our services.
Information Usage
We may use the collected information for the following purposes:
- To provide, maintain, and improve our products and services.
- To process your orders, payments, and deliveries.
- To send you order status updates, product recommendations, and marketing information.
- To prevent, detect, and investigate fraud, security breaches, and other potential prohibited or illegal activities.
- To protect our and our users' legitimate rights and interests.
- To comply with laws and regulations.
Information Sharing
We will not share your personal information with any third party except in the following circumstances:
- With your explicit consent.
- Shared with our affiliates and partners to provide services and optimize user experience.
- Shared with suppliers and service providers who provide services, such as payment processors, logistics providers, etc.
- To comply with laws and regulations, respond to legal processes or government requests.
- To protect our rights, property, or safety, and the rights, property, or safety of our users or the public.
Information Security
We value your information security and take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, modification, and disclosure. However, internet transmission cannot guarantee 100% security, and we cannot guarantee the absolute security of your personal information.
Cookies and Similar Technologies
We use Cookies and similar technologies to provide and support our products and services. You can control the acceptance of Cookies through your browser settings. However, please note that if you choose to reject Cookies, you may not be able to use some of our functions.
Your Rights
According to applicable laws and regulations, you may have the following rights:
- Access your personal information.
- Correct inaccurate or incomplete personal information.
- Delete your personal information.
- Restrict or object to our processing of your personal information.
- Obtain an electronic copy of your personal information.
- Withdraw your consent to the processing of personal information.
To exercise these rights, please contact our customer service team.
Children's Privacy
Our products and services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you discover that we have inadvertently collected personal information from a child, please contact us, and we will take immediate steps to delete such information.
Privacy Policy Updates
We may update this Privacy Policy from time to time. When we make material changes to this policy, we will post a notice on our website and, where appropriate, notify you by email or other means. We encourage you to review this Privacy Policy periodically to understand how we protect your information.
If you have any questions about this Privacy Policy, please contact our customer service team: privacy@candlesdeal.com
Last Updated: January 1, 2024