Help Center
FAQs
How to become a distributor?
After registering an account, click the "Become a Distributor" button, fill in the relevant information and submit for review. You can start operating once approved.
How to list products?
Log in and go to the Merchant Dashboard, click "Product Management" → "List Product", fill in the product information and submit for review.
How to process orders?
In the "Order Management" section of the Merchant Dashboard, you can view and process all orders, including shipping and refunds.
How to withdraw funds?
Go to "Financial Management" and click "Withdrawal Request", select the withdrawal amount and receiving account. The system will complete the transfer within 1-3 business days.
Platform Policies
Product Listing Guidelines
Product information must be true and accurate, with clear images and complete descriptions. False advertising and prohibited content are strictly forbidden.
After-sales Service Standards
User feedback must be addressed within 48 hours. 7-day no-reason returns/exchanges are supported, and 15-day returns/exchanges for quality issues.
Quick Links
Contact Support
Business Hours: Mon-Fri 9:00-18:30
Phone: +1 424-867-3982